Places to stay

Starship ward accommodation

At Starship Child Health, we recognise the importance of having a parent or caregiver staying with their child whenever possible. Accommodation is available on the ward for one parent or caregiver. See staying with your child for further information.

Please note that it is not possible for parents or caregivers to stay overnight with a child in Intensive Care or High Dependency Units. Alternative accomodation is then provided within Starship or nearby.

Ronald McDonald accommodation

Ronald McDonald Family Room

Ronald McDonald Family Room


The Ronald McDonald House Family Room is provided by and funded by the Ronald McDonald House Auckland Trust. It is located within Starship on Level Three. It is a large day room with a stunning view over the harbour. 

The Family Room on-site crisis accommodation is offered to parents whose children are in intensive care and high dependency units, when it is important to stay close by.

Light snacks and tea and coffee are available during the day. Light meals can be provided for families staying in the Family Room accommodation.

The Family Room is also a place for a quiet break from the wards for parents, caregivers and siblings of patients. Children have a dedicated space to play quietly with activities and toys.

The charge nurse on your ward will give you a referral card to the Family Room day lounge which is open from 8:00am to 7:00pm each day, seven days a week.

If you need an overnight stay as respite from the ward or even for a nap and hot shower during the day, ask your charge nurse for a referral. We may be able to arrange this service depending on our availabilities on the day.

Ronald McDonald House

The Auckland Domain House has 48 family bedrooms including four self-contained units for families with a child waiting for, or recovering from, a transplant. These are occasionally also used by oncology patients and their families during longer treatment regimes. Families in Auckland Domain have the use of two kitchens, two dining rooms, an onsite school, fitness centre and communal lounges including a TV room plus additional computer and craft areas.

PO Box 110119
Auckland City Hospital
Auckland 1148

The Ronald McDonald Auckland Domain House is situated on the Auckland City Hospital site and is just a 2-minute stroll from Starship Children's Hospital.

Contact details:
Phone:  +64 9 303 1365 (8:30am until 9:30pm daily)
Fax:  +64 9 377 6581

New Ronald McDonald House accommodation opened in March 2011, called Grafton Mews House. This new accommodation is located just a short walk down the hill from the Auckland Hospital Site.

Te Whare Awhina Whanau Accommodation

Te Whare Awhina is located on the Auckland City Hospital site and is available to whānau/family who meets the entry criteria.

Accommodation is short term and primarily for whānau of patients who live outside of the Greater Auckland region. Whānau who have a patient that resides in the Auckland region, will be considered on a case by case basis. Patients themselves are not eligible for accommodation.

We can accommodate a Maximum of 3 whānau members. Bedding, towels, and laundry facilities are provided. A kitchen is available but families must supply their own food. A bond of $20 is required upon registration. A fee may be charged if you are not eligible for a Ministry of Health subsidy.

All bookings must be made via a referral. If you need accommodation, ask your nurse, or one of the He Kamaka Waiora team.

Contact Te Whare Awhina: 09 307 4949 ext 25830.

Domain Lodge

The Domain Lodge is owned and operated by the Auckland Division of the Cancer Society. Priority and preference is given to cancer patients and their supporters, but there are some units available to the general public. There is no charge for cancer patients. Others need to check charges.

1 Boyle Crescent (corner of Park Road & Boyle Crescent),

Contact details:
Phone: (64 9) 308 0161 Z
Fax: (64 9) 308 0175