Family Information Service
Starship Child Health provides a free service to families who are looking for information on children's medical conditions and disabilities.
The Family Information Service, located on Level Three of Starship near the Outpatient Department, is a free service that provides families / whanau / caregivers with up-to-date, easy-to-read consumer health information on children's medical conditions and disabilities, including support group contact details.
As parents / caregivers and members of the extended family / whanau, you are welcome to use this free service. No referral is required, though health professionals may also request information on your behalf, if you so wish.
Information is available on:
- Medical conditions and treatment
- Disabilities, genetic conditions
- Support groups
- Coping with death and illness
- Parenting issues relating to children with health problems or disabilities
- Mental health issues
...and in many different forms:
- Books, including many for children on medical topics
- Pamphlets and factsheets
- Videos / DVDs
- Internet printouts, including material in other languages
- Databases, some listing, for example, parent support groups and others, subscription-based, providing hard-to-get information on, for example, rare disorders
NB: Books and videos are only available for use within Starship. Photocopying services are available.
If you would like information, you can:
- Visit the Family Information Service on Level Three (opposite Outpatients reception), Starship Child Health, Park Road, Grafton, Auckland. Opening hours: Monday to Friday 10.00am - 2.00pm.
- Write a letter to the Family Information Service, Level 3, Starship Children's Health, Private Bag 92024, Auckland
- Telephone (64 9) 307 4955
- Email firstname.lastname@example.org.
Information provided by the Family Information Service is not intended to replace qualified medical or professional advice. For diagnosis, treatment and medication you should consult a health practitioner. Whilst every effort is made to provide the most current and relevant information, the Family Information Service does not assume responsibility for any errors or omissions in published sources, and cannot guarantee the accuracy of these sources. Not all practices/treatments described in the literature will be available in New Zealand.
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