Clinical Excellence Resources
Resources are being developed to assist Starship services in achieving their clinical excellence goals, and these can be accessed below:
Clinical Excellence Actions Register Template
The Actions Register template can be downloaded here. This template will allow services to record clinical issues along with proposed solutions, actions and progress updates.
Service Level Clinical Excellence Requirements
The Service Level Clinical Excellence Requirements Form has been developed to provide guidance on the expectations of what is included at service clinical excellence meetings.
Clinical Excellence Service Reporting Form
This service reporting form provides a standard way for each service to feed back to the Clinical Excellence Programme Governance Group to enable celebration of success and to share learning and improvement across the directorate. This form is in word format and can be downloaded here and filled in.
Clinical Excellence Patient Safety Event Review
The Starship Child Health team are committed to providing safe and high quality healthcare to children and families/whānau. When things don't go according to plan, we want to understand what has happened, learn from the experience and improve the quality and safety of care.
The Understanding and Learning from Patient Safety Event process and flowchart provide guidance on the expectations of service clinical excellence groups. The Patient Safety Event Review process uses a multidisciplinary and /or multiservice approach. However, at times a single disciplinary or single service process may be appropriate.
The Clinical Case Review and Service Mortality Review forms have been developed to assist the review process by providing some trigger questions for the review team to consider. The review team members are selected by the clinical service leadership ± the directorate leadership. The terms of reference template can be used to provide guidance to the review team.
Note that PICU and PCCS will continue to use a combined Morbidity and Mortality review form.
The timeline will be included in the review report. Patient Safety Event Timeline Form
Other report template available: Hospital Acquired Pressure Injury Grade 3 & 4 Form
Clinical Excellence Service Meeting Templates
Starship Clinical Excellence Safe Care Programme
The Safe Care Programme is the patient safety component of the Clinical Excellence Programme, and aims to promote the active development of a safety culture within Starship Child Health. ADHB Staff click on this link to find out more.
Meeting on leadership, behaviour and safety in healthcare
Earlier this year a one day meeting was held in the Marion Davis Library on teamwork, leadership and behaviour and their impact on safety in healthcare, with talks from an outstanding visiting speaker alongside local talent.
The talks covered new approaches to teamwork and safety, and how to implement these approaches in your work environment. They also discussed dealing with behaviours that undermine a culture of safety, why standard approaches to error and risk have had limited success, and why focusing on teamwork, resilience and learning from success potentially offer much more.
The keynote speakers were:
Neil Spenceley: Clinical Director of PICU at Yorkhill, Glasgow and the Scottish Patient Safety Lead in Paediatrics. Neil's passion is workplace behaviour and culture.
Carl Horsley: intensivist and recently Clinical Director of ICU at Middlemore Hospital. Carl is an internationally acclaimed expert and lectures widely on teamwork, resilience and safety.
Nick Clarke: General Manager for Geothermal and Safety at Mercury Energy. Nick is responsible for strategic and operational leadership and overall responsibility for health and safety across the company.
Due to popular demand, these talks have been recorded and made available below.