Mercury loves Starship. Their dedication to working alongside many of their customers for over a decade has helped Starship kids and their families across New Zealand. Both Mercury's staff and customers share their good energy with us often - and we're more than proud to have them as a partner of the Starship Foundation.
Mercury makes donating to Starship easy - in fact, 27,000 Mercury customers chose to donate as little as $2 a month onto their Mercury bill through the Mercury Star Supporters Club which goes directly to the Starship Foundation.
Every family with a sick child needs a strong community behind them, giving the support and energy that will get them through a tough time - that's what is at the heart of Mercury's partnership with the Starship Foundation, and the 30,000 New Zealanders who want to make a difference.
As the funds build up, Mercury and Starship Foundation identify
much needed projects to allocate the money to - usually high-tech,
life-saving medical equipment or improvements to hospital
facilities and environments.
Since its launch in 2004, the Star Supporters Club has raised millions of dollars helping to fund:
- In 2017, Starship's Outpatients department received a $1.4M refurbishement thanks to the support of Mercury.
- Mercuy has been a key funder of the Starship Simulation Programme, a national programme which prepared clinicians for complex surgery or emergencies in paediatric care.
- In 2014, $500,000 of Star Supporters Club funds from customers went towards the Starship National Air Ambulance Service. This flying intensive care unit treats critically ill and injured children from all over the country and brings them back to Starship for life-saving care.
- Another $500,000 of funds helped create a new Starship family waiting area by the operating theatres, where families can be close to their child during surgery.
- More than 180 dedicated fold-down parent beds at Starship Hospital. Parents staying overnight with their child can now get much needed sleep in a proper bed - instead of trying to manage on a mattress on the floor or in an armchair.
- New Zealand's first laser fetoscope machine to save the lives of unborn twins affected by Twin-to-Twin Transfusion Syndrome.
- Four heat tables to keep vulnerable and premature babies warm.
- A Mobile Ear Clinic which provides free ear checks and specialist ear health services to children in the community.
- An echocardiography system to give surgeons 4D images of the heart. The machine has helped treat more than 6,000 young heart patients so far.
- Two specialist emergency transport systems to bring desperately sick babies to Starship from anywhere in the country. The transport systems contain incubators, ventilators, intra-venous pumps and monitors to keep babies stable during their emergency flight.
- In 2013 Mercury together with their wonderfully generous customers donated $1.5 million towards the rebuild of the new Medical Specialties and Neuroservices wards. Both these wards on Level 6 have been totally refurbished and the new facility opened in June 2013 providing a modern, family centred environment and a pleasant working space for Starship employees.
- Donations received in 2013 are also funding a Cardiac Ultrasound Machine, electric hi-low beds for the Medical Specialties ward and research into a child friendly IV pole.
In 2016 Mercury provided a unique experience for Starship patient Eli, who had spent several months in Starship's Paediatric Intensive Care Unit (PICU). Mercury provided a wonderful virtual reality experience for Eli so that he could experience the thing he'd been missing the most, his home, family and friends.
I love it that Mercury enables their customers to help save children's lives through the generosity of the Star Supporters Club.Tafa Iakopo, Contact Centre Trainer