Neglect of Medical Care
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This is a child focussed practice framework which is
intended to be used as a guide.
Child Protection Services, MoU  and personnel involved in its implementation will vary from DHB to DHB
Several factors are considered necessary for the diagnosis of medical neglect:
- a child or young person [age 0 - 16] is harmed or is at risk of harm because of lack of health care
- the recommended health care offers significant net benefit to the child
- the anticipated benefit of treatment is significantly greater than its morbidity, so that reasonable caregivers would choose treatment over non-treatment
- it can be demonstrated that access to health care is available, but not used
- the caregiver understands the medical advice given
Medical neglect usually takes one of two forms and either of these situations has the potential to be fatal or lead to chronic disability:
- Failure to heed obvious signs of serious illness or
- Failure to follow the health care plan from the Health Care Team, once medical advice has been sought.
An effective response requires a comprehensive assessment of the child's needs, the parents' resources / understanding of basic health information and services to make appropriate health decisions (Health Literacy Kōrero Mārama, 2010), cultural/religious beliefs, parental effort to provide for the needs of the child and options for ensuring optimal health for the child. Such an assessment requires clear communication between parent / caregiver / family and involved health care providers / other professionals.
Principles for best practice when assessing neglect of medical care
Health Professionals (HP) must ask some key questions - is the
child's health severely compromised by neglect of medical cares and
what are the potential consequences for the child? Focussing on a
child's needs rather than parental / caregiver omissions, is
considered less blaming and more constructive.
Adequacy of care falls on a continuum from optimal to grossly inadequate. Neglect of medical care can place a child at minor risk of harm or at the other extreme high risk of severe disability or even death. Child, Youth and Family (CYF) are most often involved when the threshold has crossed into the severe end of this continuum. Neglect of medical care may become apparent over time and it is for this reason consideration of severity includes assessing and documenting all the contributing factors, including missed appointments for chronic/serious conditions and identifying a pattern when there are repeated episodes of neglect of medical care.
Assessment/Checklist tool for Health Professionals
It has been decided to use a 3 category 'Traffic Light' review process to assist Health Professionals (HPs) to collectively decide if neglect of medical care is occurring and when action is required.
GREEN: indicates parent/s or caregivers are currently meeting child's medical needs, but support is required for them to fully understand child's health needs -this section flags that there could be concerns, if appropriate support is not implemented.
Orange and Red are less common.
ORANGE: indicates all actions in Green have been implemented but there continues to be an on-going need for HPs to pay attention, assess and monitor situation
RED: indicates a need for action, consistent with your District Health Boards (DHB's) Child Protection Policy.
Click on the image below to access a pdf of the Neglect of Medical Care - Multi Disciplinary Team Child Centred Checklist using a traffic light review process.
 Recognising and Responding to Medical Neglect in Paediatrics
Vol. 120 #6 December 2007 - Carole Jenny MD, M
 Children and young people's missed health care appointments: reconceptualising Did not Attend to Was not Brought C. Powell & J. Appleton 
 Memorandum of Understanding between CYF, Police and DHB 2011
Did you find this information helpful?
- Date last published: 10 June 2015
- Document type: Clinical Guideline
- Owner: Laurel Webb
- Editor: Greg Williams
- Review frequency: 2 years
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